To train group leaders in how to manage difficult and challenging behaviours To help a group to reflect on difficult and challenging behaviours they have themselves and what they can do about them To help group leaders reflect on their own behaviour
What’s in the Pack?
1. 20 laminated animal cards including cartoon of animal and description of characteristics
2. How to use the cards facilitator’s guide
3. Table of behaviours stating the negative and positive characteristics of each animal and ways to manage them, including useful phrases to use either in training situations or in the workplace.